Edubina Sales Policy

Effective Date: November 22, 2024

Welcome to Edubina, your trusted destination for high-quality luxury beauty products. We are committed to providing our customers with premium beauty solutions, and our sales policy is designed to ensure a seamless and satisfactory shopping experience for all. Below are the detailed terms of our sales policy.

1. Product Availability

At Edubina, we strive to ensure that all products listed on our website (https://edubina.com/) are in stock and available for purchase. However, due to the high demand for some of our luxury beauty products, certain items may occasionally be out of stock. In such cases, customers will be notified promptly, and an estimated restock date will be provided. If you would prefer to wait for the product to become available or select an alternative, you will have the opportunity to make adjustments to your order accordingly.

2. Ordering Process

We provide an easy-to-navigate online shopping experience. To place an order, simply visit our website, browse our extensive collection of luxury beauty products, and add items to your shopping cart. Once you’ve reviewed your cart and are satisfied with your selections, proceed to checkout. During checkout, please ensure that your contact and shipping information is accurate to avoid delays.

Upon successful order placement, you will receive an order confirmation email containing your order details. Orders are processed once payment is confirmed.

3. Payment Methods

We accept a variety of secure payment methods to accommodate all customers. These include:

  • Credit and debit cards (Visa, MasterCard, American Express)
  • PayPal
  • Other payment gateways (available at checkout)

All payment transactions are processed securely through encrypted payment systems to protect your financial information.

4. Pricing and Discounts

All prices on the Edubina website are listed in USD and are subject to change. We strive to maintain accurate and up-to-date pricing, but errors may occasionally occur. In the event of a pricing error, we will contact the customer to confirm the correct price before proceeding with the order.

We may offer promotional discounts or special offers from time to time, which will be clearly stated on our website or via email newsletters. Discount codes must be applied during checkout and cannot be combined with other offers unless otherwise specified.

5. Shipping and Delivery

Edubina provides reliable and secure shipping options for customers within the United States and internationally. We partner with trusted delivery carriers to ensure that your orders reach you safely and promptly. Shipping costs will be calculated at checkout based on the destination and size of your order.

  • Domestic Shipping (USA): Orders within the U.S. will typically arrive within 5-7 business days.
  • International Shipping: Delivery times vary depending on the destination country. International orders may take 10-14 business days.

Please note that shipping times may vary due to circumstances beyond our control, such as carrier delays or public holidays.

6. Returns and Exchanges

At Edubina, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day return and exchange policy.

  • Eligibility for Returns: Items must be unused, unopened, and in their original packaging.
  • Return Process: To initiate a return, please contact our customer service team via email at info@edubina.com within 30 days of receiving your order. Once your return is approved, we will provide you with instructions for returning the items.
  • Refunds and Exchanges: Upon receiving the returned items, we will process a refund to your original payment method, excluding any shipping charges. Alternatively, you may choose to exchange the item for another product of equal value.

Please note that certain items, such as sealed cosmetics or skincare products, may be non-returnable for hygiene reasons.

7. Customer Support

We value your experience with Edubina and are here to assist you at every step. If you have any questions or concerns regarding our products, policies, or orders, please reach out to our customer service team via:

Our customer support team is available Monday through Friday from 9:00 AM to 6:00 PM (Eastern Time) and will respond to your inquiries as promptly as possible.

8. Privacy and Security

Edubina takes the privacy and security of our customers very seriously. We implement state-of-the-art security measures to safeguard your personal and payment information. For more details on how we collect, use, and protect your data, please refer to our Privacy Policy on our website.

9. Limitation of Liability

Edubina is not liable for any indirect, incidental, or consequential damages arising out of or in connection with the use or inability to use our website or products. By purchasing from Edubina, you agree to hold us harmless from any such claims.

10. Governing Law

This Sales Policy and all transactions on the Edubina website are governed by the laws of the United States and the state of Idaho. Any legal disputes will be resolved in the appropriate courts of Idaho.

Thank you for choosing Edubina for your luxury beauty needs. We are committed to providing you with exceptional products and customer service. For more information, please visit our website https://edubina.com/.

Contact Information: