Edubina Privacy Policy

Effective Date: November 22, 2024

At Edubina, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website https://edubina.com/ and use our services. By using our website, you agree to the terms of this policy.

1. Information We Collect

We collect two types of information from our users:

Personal Information:

This includes information that you provide to us directly when making a purchase, registering an account, or interacting with our services. This may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (such as credit/debit card details, or PayPal information)
  • Order history
  • Account credentials (if you create an account)

Non-Personal Information:

We may also collect non-personally identifiable information that helps us improve our website and services, such as:

  • Browser type and version
  • IP address
  • Device type
  • Operating system
  • Pages viewed and interactions on the website
  • Referral source (how you found our website)

This data is collected using tools like cookies, web beacons, and tracking technologies.

2. How We Use Your Information

We use your personal information to enhance your experience with Edubina and provide the following services:

  • Process Orders: We use your payment information and shipping details to fulfill orders, process payments, and deliver products.
  • Customer Support: Your contact details allow us to communicate with you about your order status, assist with any customer service inquiries, and resolve issues.
  • Personalization: We may use your preferences, browsing history, and purchase behavior to tailor the products and services we offer to you, providing a more personalized experience.
  • Marketing Communications: With your consent, we may send promotional emails, newsletters, or offers related to Edubina products and services. You can opt out of these communications at any time by clicking the unsubscribe link in our emails.
  • Improve Our Services: We may use non-personal data to analyze website traffic, monitor website performance, and improve our products, services, and overall customer experience.

3. How We Protect Your Information

At Edubina, we employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: We use secure encryption protocols to protect sensitive data such as payment information during transactions.
  • Secure Servers: Our website is hosted on secure servers that implement strict data protection protocols.
  • Access Control: Only authorized personnel have access to personal data, and they are required to maintain confidentiality.

While we take all necessary precautions to protect your personal information, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

4. Sharing Your Information

Edubina does not sell or rent your personal information to third parties. However, we may share your information with trusted third-party partners for the following reasons:

  • Service Providers: We may share your information with payment processors, shipping companies, and other service providers that help us fulfill your orders or provide our services.
  • Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to a subpoena or government request, or to protect the rights, property, and safety of Edubina, its customers, or others.
  • Business Transfers: If Edubina is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.

We ensure that any third-party service providers we work with comply with applicable data protection laws and maintain appropriate security standards.

5. Your Rights and Choices

You have several rights related to the personal information we collect, including:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You can update or correct your personal information if it is inaccurate or incomplete.
  • Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: You can opt out of receiving marketing communications by clicking the unsubscribe link in our emails or contacting us directly.
  • Data Portability: You may request a copy of your personal data in a machine-readable format.
  • Withdraw Consent: You may withdraw your consent for us to process your personal data at any time, although this may affect our ability to provide certain services.

To exercise any of these rights, please contact us at info@edubina.com.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience on our website. Cookies are small files stored on your device that help us remember your preferences, login information, and shopping cart details.

  • Essential Cookies: These cookies are necessary for the operation of our website and to enable basic functions such as adding products to your cart.
  • Performance Cookies: These cookies help us analyze website traffic and improve performance.
  • Targeting/Advertising Cookies: We may use these cookies to display personalized ads based on your interests.

You can manage your cookie preferences through your browser settings. However, please note that disabling certain cookies may affect your ability to use some features of our website.

7. Third-Party Links

Our website may contain links to external websites that are not operated by Edubina. These third-party websites have their own privacy policies, which we encourage you to review. Edubina is not responsible for the content or practices of these third-party sites.

8. Children’s Privacy

Edubina does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will delete that information immediately. If you believe that we may have collected information from a child under 13, please contact us at info@edubina.com.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes to this policy will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights related to your personal information, please contact us:

Thank you for choosing Edubina. Your privacy is important to us, and we are committed to safeguarding your personal information.